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Privacy policy

Wetin we dey keep, wetin we no dey keep, and why.

Na rehearsal of conversations wey matter to you, na im you dey share. We dey treat am wit di respect wey e deserve.

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Quippy App, Inc. ("Quippy", "we", "us") na im dey run di Quippy mobile app, di website wey dey for quippyapp.com, and oda features wey follow am (all together, di "Service"). Dis policy dey explain wetin data we dey collect wen you dey use di Service, wetin we dey do wit am, and di choices wey you get. E be part of our terms of service.

Na only wetin we need to run di Service we dey collect:

Information wey you give us. Your email address wen you create account, account details like display name, age, gender, profile photo, and authentication tokens, di scenarios wey you run, di lines wey you write or talk during practice, di feedback wey Quippy dey give you back, and any message wey you send us wen you contact support.

Voice input (wen you use am). If you practice wit your voice, we go send di audio go one speech-to-text provider so dat we fit turn am to transcript. Di transcript go become part of di session record; we no dey keep di raw audio for long time unless we tell you somtin else.

Device and usage data. Device type, operating system version, app version, language, time zone, IP address, crash reports, and events wey dey describe how you dey move through di app. Di full detail wey we dey collect for analytics, including session replay, dey explained for di next section. Dis one dey help us keep di app dey work and make flows wey dey confuse pipo better.

Website analytics. Wen you dey use dis website, we dey collect di full page URLs wey you visit including dia query strings, di referring URL wey send you come here, your browser user agent, rough browser, device, viewport, and language details, campaign parameters, and interaction events like wen you click links wey dey go di app stores. We no dey ask for or collect your email address for dis website. Di waitlist close wen di app launch, and dem don remove im signup form. Website analytics na anonymous: our analytics provider dey record your activity under one random browser identifier and e no dey create profile wey identify you. E dey also take your rough location from your IP address. Di next section dey explain dis one well well.

Purchase data. If you subscribe, na di Apple App Store dey handle payment and e go share receipt wit us, and one subscription management provider (RevenueCat) go check say di receipt correct so we fit give you access and manage am. We no dey receive your full payment card details.

Install attribution and ad measurement. We dey use Adjust to measure which marketing efforts dey bring app installs and subscriptions. For iOS, Apple App Tracking Transparency (ATT) framework dey ask whether you allow tracking. If you allow am, Adjust fit use your device advertising identifier (IDFA) to connect app activity and subscription events wit ad interaction. If you no allow tracking or identifiers no dey available, Adjust no dey receive IDFA wey e fit use. Adjust fit send app events go Meta wit di Advertiser Tracking Enabled parameter set to false or no. Meta dey use dat signal for privacy-preserving Aggregated Event Measurement and e dey limit how e dey use dose events. Adjust fit also use probabilistic measurement wia dem allow am. Apple SKAdNetwork and AdAttributionKit systems dey also provide aggregate attribution. For Android, Adjust fit use di Google Play Install Referrer and di Android Advertising ID (GAID) wia dem allow am. Adjust fit share attribution and conversion data wit advertising partners including Meta and TikTok to measure and improve campaign performance. You fit manage or withdraw Quippy tracking permission any time for iOS Settings (under Privacy & Security > Tracking) or opt out of personalised ads for Android Settings. We no dey ever send raw conversation content, including your practice transcripts, voice audio, and session feedback, for ad attribution.

Communications. If you email us or you reply Quippy email, we dey keep dat correspondence so we fit follow up and make support better.

We dey use PostHog, Inc. (PostHog US Cloud, wey dem host for United States) as our analytics provider for both di app and dis website, including session replay. We don choose to collect detailed record of how pipo dey use di Service so we fit understand am and make am better. Dis section dey explain wetin dat record contain.

For inside di app. We dey send PostHog detailed record of how you dey use di app. Dis one include which screens and features you dey use, di profile details wey you enta like your age, gender, goals, and progress numbers, and internal identifiers for di content wey you dey touch. Your email, name, and account id dey attached to your analytics profile. Di record also include di text of di practice messages wey you dey send during session, di search words wey you type, and di answers wey you give during onboarding. Our analytics provider dey take your rough location, like your country, region, and city, from your IP address.

Session replay. For inside di app and for dis website, our analytics provider dey record how you dey move through di screens, including wetin you type and di images wey dey show for screen, so we fit see wia di experience dey confuse pipo. For inside di app, we dey mask some views wey hold sensitive account information for dis recordings.

For dis website. We dey collect di full page URLs wey you visit including dia query strings, di referring URL wey send you come here, your browser user agent, and di campaign parameters wey bring you come one page. Website analytics na anonymous. Our analytics provider dey record dis activity under one random browser identifier, and we no dey link am to name, email address, or account. If you join di waitlist bifor di app launch, di email wey you submit fit still dey inside your own browser local storage. We dey use am only to mark visits wey come from our own team so dat dem no go spoil our statistics, and we no dey send di address itsef go our analytics provider.

Checks for di website. We dey also use OnePatch to measure how pages dey load, clicks, network requests, and website errors. E dey receive browser and device details wit a random session identifier, without name, email address, or account. We dey remove query strings and fragments from page and referrer URL details before we send dem. OnePatch no dey record session replay or collect wetin you type for forms or console output.

Dis na plenty analytics data pass wetin many products dey collect. We dey treat am as personal data, we no dey sell am, and we no dey use am to advertise to you. You fit ask us make we delete am wit di options for di Your rights section.

We dey use wetin we collect to:

Na wit help from third-party language model providers dem dey produce Quippy scene partners and feedback. To generate response, we dey send di relevant parts of your session (like di scenario setup and di dialogue wey just happen) go dis providers through encrypted connection.

We dey choose providers wey sign contract say dem no go train dia general-purpose models wit di content wey we send dem. Providers fit keep inputs and outputs for small time for abuse monitoring and trust-and-safety review, den dem go delete dem. We no dey use your session content to train any model wey pipo dey share, and we no dey share your session content wit model providers for any oda reason apart from to generate your own scene partner responses.

Di conversation content wey we dey send go dis providers and wey we dey collect from dem, wey fit include your practice messages, di replies wey dem generate, and di free text wey you enta during onboarding, dey also logged to our analytics provider (PostHog) so we fit review di quality of wetin di Service dey produce. See Analytics and session replay to sabi more.

We no dey sell your personal information. We no dey share your transcripts wit advertisers, researchers, or oda companies for dia own purpose. We no dey use your conversations to train models wey go benefit oda users or oda companies. Quippy no be social network: you no dey follow oda users, and oda users no fit see your activity or your content.

If you dey for European Economic Area, United Kingdom, or Switzerland, na dis legal bases under di GDPR we dey rely on:

Na only wit service providers wey dey help us run di Service we dey share data, and na only as much as dem need am. Di kain providers wey we dey use include:

Contract dey bind every provider say dem must handle your data only to deliver dia service to us, and say dem must follow proper security practices.

We fit also share data wen law require am, to enforce our terms, to protect di safety of users or di public, or as part of company transaction like merger or acquisition. If di company wey dey run Quippy change hand, we go tell users, and privacy policy wey dey protect you at least as much as dis one go continue to protect your data.

We dey keep your data only as long as we need am for di purposes wey we tok about for up:

We dey keep your data wit our cloud infrastructure provider, and e dey encrypted for transit (wit TLS) and wen e dey rest. We dey follow standard security practices for small product team: access wey be only wetin pesin need, audit logging, secret management, regular dependency updates, and quick response to any issue wey pipo report. No system dey perfectly secure, so we no fit promise say security go complete, but we dey treat your data wit di care wey e deserve and we go tell you if any breach touch your data, as di law require.

Na from United States we dey run Quippy. If you dey use di Service from anoda kontri, your data go move go United States and dem go process am for dia, and for any oda kontri wia our service providers dey work. Wia dem require am, we dey use proper safeguards like Standard Contractual Clauses for international transfers.

Depending on wia you dey live, you fit get right to see di personal data wey we hold about you, to correct am if e no correct, to delete am, to collect copy wey you fit carry go anoda place, to object to or limit certain processing, and to withdraw consent wey you don give us. You get right too to report complain to your local data protection authority.

You fit delete your account for inside di app. See how you go delete your account for di steps and exactly wetin dem go remove. You fit also email hello@quippyapp.com to make any of dis requests. We go respond within thirty days, or faster wia di law require am. We fit need to confirm say na you bifor we act on any request.

If you dey live for California, you get di rights wey we tok about for up under di California Consumer Privacy Act, including right to sabi di categories of personal information wey we dey collect and disclose, right to delete personal information, right to correct information wey no correct, and right say dem no go discriminate against you becos you use dis rights.

We no dey sell personal information, and we no dey share personal information for cross-context behavioral advertising as di CCPA define dose words. You fit send your requests by emailing hello@quippyapp.com.

Quippy no be for pikin wey neva reach 13 years, and we no dey knowingly collect personal information from pikin wey neva reach 13. If you tink say pikin wey neva reach 13 don give us im information, abeg email hello@quippyapp.com and we go delete am.

We dey send small number of optional product update emails. Every marketing email get unsubscribe link, and if you opt out, e no go affect transactional messages like receipts and security alerts.

Di Quippy app fit send push notifications (for example, daily practice reminder). Na you dey control dem for di app settings or for your device notification settings.

Our website dey use cookies and local storage for two reasons: small set wey we need make di site work and make e remember wetin you like, and analytics storage wey PostHog dey use to measure how pipo dey use di site and to record how you dey move through di pages, as we explain for Analytics and session replay. We no dey use third-party advertising cookies. Di Quippy app no dey use web cookies but e dey use device identifiers and local storage to keep you sign in, to sync your data, and for di analytics wey we tok about for up.

We fit update dis policy as di product or di law dey change. If any update really affect how we dey handle your data, we go tell you inside di app or by email bifor e start to work. Di "last updated" date wey dey di top of dis page always dey show di most recent change.

You get question about anytin for dis page, or you wan use your privacy right? Send message go hello@quippyapp.com and we go reply within few days.